Privacy Policy

REALBAG LTD respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit REALBAG, create an account, place an order, sell an item, contact our team or otherwise use our services.

Who We Are

This website is operated by:
REALBAG LTD
Company number: 16880330
Registered office: Office 16152, 182-184 High Stret North, London, Greater London, E6 2JA, United Kingdom
Registered in: England and Wales
Incorporated: 28 November 2025
Email: support@realbag.ai

REALBAG LTD is responsible for personal data processed through this website, except where another party is specifically identified as independently responsible for particular processing activities.

Information We Collect

Depending on how you use REALBAG, we may collect:
• your name and contact information;
• billing and delivery information;
• account information;
• order and transaction history;
• information relating to items you buy or sell;
• communications with our customer support team;
• device, browser and website usage information;
• information required for fraud prevention, security and legal compliance.
Payment card information is processed through the payment providers available during checkout. Where payment information is processed directly by a payment provider, REALBAG does not store your complete payment card details.

How We Use Your Information

We may use personal information to process and fulfil orders, arrange authentication and delivery, manage returns and refunds, provide customer support, manage customer and seller accounts, prevent fraud, comply with legal requirements and improve our website and services.

Sharing Your Information

Where necessary to provide our services, information may be shared with payment providers, authentication partners, delivery and logistics providers, technology providers and professional advisers.

International Transfers

Some service providers involved in operating REALBAG may process personal information outside the United Kingdom.
Where applicable, appropriate safeguards required by data protection law are used for international transfers.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal and regulatory requirements.

Your Rights

Depending on applicable data protection law, you may have rights relating to access, correction, deletion, restriction, objection and portability of your personal information.
For privacy requests, contact:
support@realbag.ai

Cookies

REALBAG uses cookies and similar technologies for essential website functions and, where applicable, analytics, personalisation and marketing.
Please see our Cookie Policy for further information.

Contact

REALBAG LTD
Office 16152
182-184 High Stret North
London, Greater London
E6 2JA
United Kingdom
Email: support@realbag.ai
Last updated: 11.09.2026